Professional Development Courses

Building skills, strengthening teams, transforming organizations.

At Stratos Business Academy, we believe growth should be accessible to everyone. That’s why we offer over 80 practical, hands-on short courses designed to help individuals and teams develop the skills they need to succeed. Whether you’re serving customers on the front line, managing a small department, or leading a company, we provide training that is simple, relatable, and built around real workplace situations.

Our programmes are created to support people at every level of your organisation — from new hires to seasoned leaders. Each course can be delivered to individuals or customised as a corporate training programme that fits your company’s culture, goals, and industry needs. Sessions can be scheduled as half-day or full-day workshops, multi-session programmes, blended training, or online learning.

We don’t just talk about performance — we help you build it.
Together, we equip your people with confidence, practical tools, and the mindset to serve customers, support colleagues, and meet goals with pride.

🎯 What We Offer

✅ Professional development short courses for individuals and small groups
✅ Customizable corporate training solutions designed for your organization
✅ Live online, onsite, or blended delivery
✅ 1-day, 2-day, or modular programme formats
✅ Certificates issued upon completion

Our training is not off-the-shelf. Every programme can be adapted to suit your industry, function, learning outcomes, and team level.

Full course outlines are available upon FREE consultation.
Courses are tailored to your learning needs, timeline, and role level.

🔘Let's Discuss Your Training Needs

Tel / WhatsApp: +592 637 7122
Email: sba.edugy@gmail.com

Email: admin@sba.edu.gy

Supervisory Management

Human Resources Management

Information and Records Management

Customer Service

Effective Communication

Contractor Management

Selling Skills

Marketing and Branding

Inventory Management

Leadership, Management & Supervisory Skills and People Development

Build leadership capacity, influence, direction, and behavioral maturity across your teams. These courses strengthen decision-making, communication, accountability, and people management in dynamic workplaces.

8600-200 — Developing Yourself as a Team Leader
8600-218 — Leading Your Work Team
8600-341 — Leading and Motivating a Team Effectively
8600-342 — Developing Own Leadership Capability Using Action Learning (Diploma only)
8600-406 — Developing Your Leadership Styles
8600-401 — Planning and Leading a Complex Team Activity
8600-400 — Understanding the Management Role to Improve Management Performance
8600-402 — Managing Equality and Diversity in Own Area
8600-404 — Delegating Authority in the Workplace
8600-403 — Managing Risk in the Workplace
8600-311 — Developing Yourself and Others
8600-308 — Understanding Leadership
8600-210 — Maintaining a Healthy and Safe Working Environment
8600-343 — Understanding Mental Health in the Workplace
8600-337 — Understanding Security Measures in the Workplace

Team Effectiveness & Workplace Culture

Build strong teams, improve collaboration, and create a positive working environment where everyone contributes and performs at their best.

8600-226 — Understanding Effective Team Working
8600-201 — Improving Performance of the Work Team
8600-203 — Developing the Work Team
8600-214 — Briefing the Work Team
8600-303 — Planning and Allocating Work
8600-309 — Understanding How to Establish an Effective Team
8600-310 — Understanding How to Motivate to Improve Performance
8600-312 — Understanding Conflict Management in the Workplace
8600-313 — Understanding Stress Management in the Workplace
8600-334 — Understanding and Developing Relationships in the Workplace
8600-319 — Understanding Organising and Delegating in the Workplace
8600-215 — Workplace Communication
8600-326 — Understanding the Communication Process in the Workplace
8600-224 — Methods of Communicating in the Workplace
8600-213 — Communicating with People Outside the Work Team
8600-327 — Understanding Negotiation and Networking in the Workplace

Procurement, Operations & Supply Chain Excellence

Improve inventory control, reduce waste, strengthen supplier relationships, and ensure the reliable movement of materials across your organization.

8600-212 — Using Resources Effectively and Efficiently in the Workplace
8600-227 — Building an Awareness of Waste Management
8600-333 — Understanding Procurement and Supplier Management in the Workplace
8600-335 — Understand How to Manage Contracts and Contractors in the Workplace
8600-325 — Understanding How to Manage the Efficient Use of Materials and Equipment
8600-331 — Understanding Support Services Operations in an Organisation
8600-320 — Managing Workplace Projects
8600-223 — Gathering, Interpreting and Utilising Data in the Workplace
8600-329 — Understanding Workplace Information Systems
8600-336 — Understanding Incident Management and Disaster Recovery in the Workplace

HR, People Development & Performance Management

Audience:
HR officers, supervisors, department heads, line managers, team leaders, onboarding and training coordinators.

Category Purpose :
Equip managers and team leaders with the tools to hire, onboard, develop, coach, and retain talent. These programmes help organizations build supportive workplaces, improve morale, reduce turnover, and elevate performance at every level.

• 8600-205 — Meeting Customer Needs

• 8600-204 — Induction and Coaching in the Workplace

• 8600-311 — Developing Yourself and Others

• 8600-310 — Understanding How to Motivate to Improve Performance

• 8600-315 — Understanding Recruitment and Selection of New Staff in the Workplace

• 8600-316 — Understanding the Induction of New Staff in the Workplace

• 8600-317 — Understanding Training and Coaching in the Workplace

• 8600-322 — Understanding the Organisation and its Context

• 8600-323 — Understanding Performance Management

• 8600-405 — Developing People in the Workplace

• 8600-406 — Developing Your Leadership Styles

• 8600-314 — Understanding Discipline in the Workplace

• 8600-313 — Understanding Stress Management in the Workplace

• 8600-343 — Understanding Mental Health in the Workplace

• 8600-402 — Managing Equality and Diversity in Own Area

• 8600-211 — Diversity in the Workplace

• 8600-334 — Understanding and Developing Relationships in the Workplace

Customer Experience, Sales & Service Excellence

Equip your team with the skills to deliver exceptional service, communicate confidently with customers, build trust, and handle challenging situations professionally. These programmes help staff understand customer expectations, represent your brand with pride, and convert interactions into long-term relationships.

8600-205 — Meeting Customer Needs

8600-207 — Providing Quality to Customers

8600-221 — Working With Customers Legally

8600-225 — Satisfying Customer Requirements

8600-306 — Understanding Customer Service Standards and Requirements

8600-228 — Effectively Selling to Customers

8600-229 — Understanding Sales in the Workplace

8600-330 — Understanding Marketing for Managers

8600-213 — Communicating with People Outside the Work Team

8600-327 — Understanding Negotiation and Networking in the Workplace

Professional Skills, Workplace Efficiency & Personal Effectiveness

Audience:
Frontline teams, junior staff, office administrators, technical staff, customer service teams, supervisors, and anyone who wants to strengthen confidence, clarity, and everyday workplace performance.

Category Purpose
Build the everyday skills that allow people to communicate clearly, stay organised, solve problems, and carry out their work with confidence and professionalism. These short courses improve productivity, mindset, personal growth, and the quality of daily interactions.

8600-219 — Managing Yourself
8600-300 — Solving Problems and Making Decisions
8600-208 — Using Information to Solve Problems
8600-311 — Developing Yourself and Others
8600-213 — Communicating with People Outside the Work Team
8600-224 — Methods of Communicating in the Workplace
8600-215 — Workplace Communication
8600-326 — Understanding the Communication Process in the Workplace
8600-304 — Writing for Business
8600-307 — Giving Briefings and Making Presentations
8600-312 — Understanding Conflict Management in the Workplace
8600-313 — Understanding Stress Management in the Workplace
8600-334 — Understanding and Developing Relationships in the Workplace
8600-230 — Developing Yourself as an Effective Team Member
8600-202 — Planning and Monitoring Work
8600-203 — Developing the Work Team

Governance, Quality, Safety & Compliance

Audience:
Compliance teams, operations supervisors, line managers, safety officers, admin managers, facilities, logistics, HR, and department heads.

Category Purpose
Ensure safe, compliant, and well-managed workplaces. These programmes help organizations reduce risk, meet legal requirements, maintain standards, and protect both employees and customers. From quality and record-keeping to health and safety, these courses strengthen confidence and operational integrity.

8600-207 — Providing Quality to Customers

8600-216 — Workplace Records and Information Systems

8600-318 — Understanding Quality Management in the Workplace

8600-210 — Maintaining a Healthy and Safe Working Environment

8600-321 — Understanding Health and Safety in the Workplace

8600-336 — Understanding Incident Management and Disaster Recovery in the Workplace

8600-337 — Understanding Security Measures in the Workplace

8600-206 — Working Within Organizational Guidelines

8600-332 — Understanding Sustainability and Environmental Issues in an Organization

8600-331 — Understanding Support Services Operations in an Organization

8600-322 — Understanding the Organization and its Context

8600-325 — Understanding How to Manage the Efficient Use of Materials and Equipment

8600-227 — Building an Awareness of Waste Management

8600-223 — Gathering, Interpreting and Utilizing Data in the Workplace

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